7 Purple Mattress Problems (6 Impressive Troubleshooting Tips!)

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Purple Mattress Problems

The Purple Mattress is made from a unique material called Hyper-Elastic Polymer. This material is designed to be both supportive and comfortable.

It is also designed to be temperature neutral, meaning it won’t get too hot or too cold.

However, some people have reported that the mattress can be too firm for their liking. This can be a problem if you are looking for a softer mattress. 

Another potential issue with the Purple Mattress is that it can be difficult to move. The mattress is quite heavy and can be difficult to maneuver.

This can be a problem if you need to move the mattress from one room to another. Additionally, the mattress can be difficult to clean due to its unique material. 

Finally, the Purple Mattress can be quite expensive. It is one of the more expensive mattresses on the market, so it may not be the best choice for those on a budget.

Overall, the Purple Mattress is a popular choice for many people. However, there are some potential problems that you should be aware of before you make your purchase. Be sure to consider all of the pros and cons before you decide if the Purple Mattress is the right choice for you.

One of the most common issues is that the purple mattress can be too firm for some people, leading to discomfort and back pain. Additionally, some people have reported that the mattress can be too hot to sleep on, and that it can cause motion transfer. Finally, some people have reported that the mattress can be difficult to move and can be noisy when adjusting positions.

What Are the Purple Mattress Problems?

In light of the above, this mattress is certainly a worthwhile investment for those in search of high-quality sleep.

However, it’s not without its cons: the standard warranty period is just six months (or one year if you purchased it through Amazon).

Furthermore, the company has yet to rectify any issues; thus leaving consumers with no recourse should their purchase arrive damaged or of suboptimal quality than anticipated.

Should you experience any defect in your purple mattress, contact either the manufacturer or Amazon’s customer support team.

1. It Is Not as Soft as Expected:

For the most part, Purple Mattress is a decidedly firm mattress. However, it must be noted that unlike its namesake hue that appears unforgivingly hard when touched with one’s fingertips – its surface can still be matted comfortably when lying down on it for extended periods of time.

Initially, my wife and I were dismayed by this revelation. At first glance, the Purple Mattress appeared to us as being more comfortable than our current bedding.

Our fellow consumers’ experiences did not concur; in fact, many individuals who have rated this product have declared that it was actually more uncomfortable when compared to their other options!

It’s worth noting that the majority of reviewers assert that their sleep quality has remained unchanged after purchasing this model.

2. It is Too Hard and Causes Back Problems:

Purple Mattress Problems

This predicament is not uncommon among other mattress types, but it appears to be more prevalent with plush.

This could be because of the nature of their construction and how it tends to generate pressure points against the spine.

Despite this issue being commonplace, there are ways to avoid it. For starters, make sure that you sleep on your side – not on your back; this will help alleviate pressure on your lower back and keep any aches away!

Moreover, take care when getting in and out of bed – don’t overstretch yourself or create unnatural positions overnight.

3. It Is Bulky and Causes Foot Problems

Despite its impressive design, the Purple mattress is not for everyone. For those with larger frames, it may be an insurmountable obstacle—particularly when considering that it does not comply with federal standards regarding mattress dimensions.

Despite its plush construction, most users note that the Purple Mattress cannot accommodate a queen-size set-up, compromising one’s sense of security.

Due to its heavy weight, even mere shifts during sleep can cause your feet to sink beneath the surface!

4. It Does Not Fit in Your Bedroom

If you’re considering purchasing this mattress for its decadent appearance, then you may be disappointed to find that its size does not allow it to be placed within a standard or queen-sized bed.

This can pose an issue if you have limited space in your bedroom; however, Purple Mattress offers a solution via their King Size set.

If sleeping alone is the case, there are options available. You can purchase two single beds and arrange them side by side with Purple Mattress placed between them.

5. The Covering Falls Off:

Purple Mattress Problems

Like any other mattress, the cover is created with a durable and flexible fabric to keep your investment protected. If this component tumbles off while in use – don’t panic! Just reattach it with an inch or so of adhesive tape.

If you notice that the layer begins to deteriorate, set up a private meeting with Purple Mattress customer service.

They should be able to arrange an expedited replacement for you – without incurring any additional charges!

Of note is the fact that no adhesive tape was utilized during installation. This means that some covers may come off or slide down over time even if they weren’t originally attached!

6. There are No Supportive Pillows or Covers included

Even if you are opting for a memory foam mattress, it does not come with any form of accompanying pillow or cover to keep it in prime condition.

This may present an issue when upgrading from an old model as well as preventing you from utilizing other accessories such as Nectar Sleep’s body molding mattress encasement or its duvet cover designed to insulate against heat.

In order to avoid any potential problems with your purple mattress, invest in a good quality foundation or box spring. Then, simply add the mattress on top!

7. There Are No Machine Safe Features

Despite the fact that machines can sanitize your mattress, they cannot eradicate all possible contaminants.

The reality is that harmful elements such as bacteria and viruses can survive even under rigorous cleaning processes.

Unpleasant odors may persist after a thorough cleansing has taken place; likewise for blood-stained locations or other stains – why not give one of our several Purple Mattress Cleaning options a try?

How to Deal With Purple Mattress Problems?

For any mattress, these issues are indicative of its resilience and overall health. Pads can be utilized to absorb moisture or prevent discoloration from occurring on the surface of your mattress.

If left untreated for an extended period of time, this may lead to staining; however, if remedial action is taken promptly assuring that ventilation is maintained then this could effectively counteract any negative effects!

Prolonged exposure to hot temperatures can lead to shrinkage in your Purple Mattress. However, proper care should minimize this risk – such as ensuring the area remains at a comfortable temperature.

What should I do? Discover how you can prolong the life span of your mattress with our helpful tips guide!

Purple Mattress Troubleshooting Problems:

1: Sagging or uneven mattress

Having a sagging or uneven mattress can really take its toll on your sleep quality and comfort. It can lead to back and neck pain, restlessness, and even insomnia. Luckily, identifying and correcting the issue is relatively straightforward.

First, you should identify the source of the problem. If the mattress is sagging, then it could be due to aging or a lack of support from an inadequate mattress base. Unevenness is often caused by an uneven surface or a lack of rotation.

Once you’ve identified the cause of the issue, you can take steps to fix it. If the mattress is sagging, you may need to replace it with a new one that provides better support.

If the mattress is uneven, you can try rotating it and placing a board under the mattress for additional support. Taking these steps will help ensure that your bed provides a comfortable and restful sleep every night.

2: Unusual smell From Purple Mattress:

Have you been noticing an unusual smell coming from your Purple Mattress? You are not alone. Many people have reported experiencing this issue.

The smell is caused by Volatile Organic Compounds (VOCs) that are released from the mattress over time.

VOCs are found in many everyday items like paints, cleaning supplies, and furniture, and the smell is often compared to a “new car smell”. 

Fortunately, the smell is not harmful and will dissipate over time. To speed up the process, it is recommended to air out the mattress before use and open windows to let in the fresh air. Vacuuming and washing the cover regularly can also help.

For those who wish to take further action, setting up an air purifier can help reduce indoor air pollution and improve sleep quality.

While the smell may be annoying, it is important to keep in mind that it is completely normal and completely harmless. With proper care and maintenance, you can reduce the intensity of the smell and enjoy a good night’s sleep again!

3: Too firm/not enough support From Purple Mattress:

Are you having trouble finding the right level of comfort and support from your Purple Mattress? If so, you’re not alone.

Many people have experienced the same issue and it can be a difficult problem to solve. The key to finding the perfect mattress is to identify the specific needs of your body and adjust accordingly.

Here are a few tips to help you adjust your Purple Mattress for the ultimate comfort and support.

  • First, the mattress should provide ample support for your back and neck. If it feels too firm, you may need to add extra layers of cushioning to soften it up.
  • You can also try flipping or rotating the mattress to give yourself a different feel.
  • Additionally, if you’re experiencing too much sinkage, you may need to add a mattress topper or memory foam pad to give it more support.
  • Lastly, if you’re not getting enough pressure relief, you may need to switch out your mattress altogether.

Knowing how to adjust your Purple Mattress will help you find the perfect level of comfort and support for your body.

4: Noisy bed frame or base From Purple Mattress:

If you have ever experienced a noisy bed frame or base, then you know how it can disrupt your sleep.

With Purple Mattress, you don’t have to worry about this issue. The Purple Bed Frame and Base are specifically designed to be quiet and stable, meaning you won’t be disturbed by any creaking or rattling during the night.

This is great news for those who want to ensure a peaceful sleep. Additionally, the frame is extremely sturdy, capable of withstanding up to 1,000 pounds.

This means you can count on the bed frame or base from Purple Mattress for lasting durability and reliability.

Plus, all Purple products come with a 10-year warranty so you can be sure that your purchase is secure and backed by the company.

So if you are in search of the perfect mattress that is both comfortable and quiet, then consider the Purple Mattress and its accompanying bed frame or base.

5: Heat retention From Purple Mattress:

When it comes to a good night’s sleep, anything that can help provide extra comfort is always welcome.

The Purple Mattress offers just that with its unique heat retention capabilities. The mattress is made up of a combination of polyurethane foam and hyper-elastic polymer, with the latter material providing the heat retention benefits.

The polymer is designed to help the mattress keep cool in hot weather, while also trapping heat to keep you warm during colder nights.

This helps to ensure a comfortable sleeping temperature at all times. Additionally, the mattress also features open cell technology, allowing air to flow freely throughout the mattress.

This helps to prevent overheating and provides extra breathability for a more comfortable sleep experience.

Thanks to this advanced technology, the Purple Mattress can provide the perfect temperature for a restful night’s sleep no matter what the weather outside.

6: Mattress slippage on frame From Purple Mattress:

If you’ve been experiencing mattress slippage on your frame from your Purple Mattress, there are a few things you can do to fix the issue.

The first step is to make sure you have a good quality frame designed for a mattress, as this will help eliminate slippage.

Check for any loose screws or bolts and make sure everything is tightened properly. Consider adding a bed frame brace or bar to prevent the mattress from slipping off the frame.

If your frame requires a box spring, make sure it is still in good condition and that it fits tightly against the frame.

You can also use non-slip pads on the bottom of the mattress or the frame to reduce slippage.

If you have adjustable bed frames, make sure they are properly adjusted and tighten all screws and bolts. Following these steps should help you eliminate mattress slippage on your Purple Mattress and ensure a comfortable, restful sleep.


In conclusion, purple mattresses have been a popular choice for many people looking for a comfortable and supportive mattress.

However, there are some potential problems that can arise with purple mattresses. These include off-gassing, sagging, and heat retention.

While these issues can be annoying, they can usually be resolved with proper care and maintenance.

If you are considering a purple mattress, it is important to do your research and make sure you are aware of the potential issues that may arise.

With the right care and maintenance, you can enjoy a comfortable and supportive sleep experience with your purple mattress for years to come.

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