Kohler Touchless Toilet Troubleshooting (8 Problems 100% Fixed)

19 Min Read
Kohler Touchless Toilet Troubleshooting

Are you having trouble getting your Kohler Touchless Toilet to work properly? Don’t worry – troubleshooting this high-tech device can be easy and hassle-free with the right knowledge.

In this guide, we’ll go over some of the most common issues with Kohler touchless toilets, as well as provide step-by-step instructions for fixing them quickly and easily. So read on to learn how to get your toilet working like new again!

Kohler Touchless Toilet Troubleshooting can be a difficult task. However, by following the steps provided in their troubleshooting guide, you will be able to identify and fix common issues quickly and easily.

The guide provides step-by-step instructions for checking power connections, resetting the touchless flush system, testing the motion detector range, adjusting sensitivity settings, and more.

With these tools at your disposal, you can have your Kohler Touchless Toilet running as well as new in no time!

8 Common Problems with Kohler Touchless Toilets:

Toilet does not flushThe sensor may be malfunctioning, the batteries may be dead, or the solenoid valve may be clogged or faulty.
Water constantly runsThis could be due to a faulty solenoid valve, a damaged or worn-out flapper valve, or a problem with the water supply.
Touchless flush not workingThe sensor may be dirty, obstructed, or damaged, or the batteries may need to be replaced.
Weak flushThis may be due to a clog in the drain or the trap, low water pressure, or a malfunctioning flush valve.
Toilet making strange noisesThis could be caused by a faulty fill valve, worn-out parts, or a loose connection.
Toilet leaking waterThis could be due to a cracked tank or bowl, a worn-out flapper valve, or loose or damaged seals.
Touchless flush too sensitiveThe sensor may be detecting movement outside the toilet area, or the sensitivity setting may need to be adjusted.
Touchless flush too slowThis could be due to low battery power or a malfunctioning solenoid valve.

Kohler touchless toilets are a popular choice for many homeowners, but they may suffer from some common problems.

To help you troubleshoot and repair your Kohler touchless toilet, here are 8 of the most typical issues:

1. Leaking:

The first issue to check is whether there is a seal between the tank and bowl that has become loose or worn out.

This can cause water to leak into the bowl or onto the floor. You should also inspect any hoses or gaskets leading to the fill valve for signs of wear and tear which could lead to leaks.

2. Clogs:

Clogs may occur when foreign objects, such as toys or paper towels, get stuck in the drainpipe below the toilet bowl rim causing it to overflow when flushing.

If this happens frequently then you may need to manually clear out whatever is clogging up your system using an auger tool before attempting further repairs on your own.

3. Poor Flush Performance:

If your flush isn’t strong enough then it could be due to several factors such as low water pressure in your home’s plumbing system, incorrect positioning of internal components inside the tank, a faulty wax ring around its base, etc., all of which require professional inspection and fixing if necessary.

4. Touchpad Malfunctioning:

A malfunctioning touchpad can prevent proper operation of your Kohler toilet’s hands-free feature so make sure that it’s clean with no dirt blocking its sensors before attempting other fixes like replacing batteries or resetting connections inside its housing unit.

5. Tank Overfilling :

The flapper valve located at bottom of the tank could be leaking excess amounts of water into the bowl preventing proper drainage after each use; this requires immediate replacement with a new one otherwise more serious damage might take place over time.

6. Noisy Fills :

Loud noises coming from internal parts when filling up with water usually mean these components have shifted out of their right positions either due to a change in temperature or environmental conditions; try repositioning them to see if improve quietness and noise levels during operation.

7. Inaccurate Water Level Settings :

Older models Kohlers equipped with adjustable height setting screws sometimes tend to drift away from their original settings allowing too much little to enter into the main chamber and affecting the amount available per flush; turn the screw clockwise to lower level counterclockwise raise until desired reached.

8. Tarnished Finish :

Like similar products, stainless steel fixtures exposed to moisture air cleaning agents often result in a tarnishing finish unless regular maintenance is done to eliminate the problem altogether and keep looking brand new forever!

Benefits of Using a Kohler Touchless Toilet:

Kohler touchless toilets are a great addition to any bathroom. They provide convenience and hygiene by eliminating the need for users to manually flush.

In addition, they also offer several other benefits that enhance the functionality of your toilet and improve user experience.

Hands-free operation:

The most obvious benefit is their hands-free operation – you never have to worry about touching anything with your dirty hands!

This makes them much easier and less messy to use than traditional toilets.

Additionally, Kohler touchless toilets come equipped with advanced features such as adjustable water levels, auto cleansing cycles, and automatic flushing sensors that make them even more convenient and hygienic.

Self-cleaning options:

Another great feature of Kohler touchless toilets is their self-cleaning options.

The built-in scrubbing system uses powerful jets of air or water to thoroughly cleanse the entire bowl after each use.

This helps reduce germs in the bathroom environment while preventing grime buildup on the porcelain surface over time.

Furthermore, these intelligent systems can be programmed with various settings depending on how often you use your toilet – making it easy for anyone to keep their bathrooms clean without having to constantly scrub down surfaces themselves.

Overall, Kohler’s range of touchless toilets offers a number of advantages over standard designs including increased convenience, improved hygiene levels, automated cleaning capabilities as well as energy-efficient operations due to its low water consumption rating per flush cycle compared with traditional non-touch models

Why is my Kohler auto flush not flushing?

If your Kohler Touchless Toilet isn’t flushing properly, there are a few things you can do to troubleshoot the issue.

First, make sure that your toilet is completely powered on and that all batteries are installed correctly.

If it still won’t flush, check for any obstructions in the drain or tank of your toilet. It could be something as simple as a small object blocking the sensor from detecting movement.

Another potential issue is an air leak in the plumbing system which prevents water flow when needed. This can be rectified by tightening any loose connections or replacing faulty valves and fittings.

Finally, if none of these issues resolve the problem then you may need to replace critical components such as sensors or solenoid valves in order to restore the normal operation of your auto-flush feature.

How to Reset the Battery in a Touchless Toilet?

Resetting the battery in a touchless toilet is an important part of Kohler’s Touchless Toilet Troubleshooting process.

  • The first step to resetting the battery is to locate it, which can be found behind the side panel or underneath the tank lid.
  • Once located, open and remove the old batteries and replace them with new ones.
  • After that, reinstall any covers and press down on the top-right corner of the flush plate twice within five seconds to activate your new battery power source.

When replacing batteries in your touchless toilet system, make sure they are of equal size or larger than their predecessors as this will ensure optimal performance.

Additionally, it would help if you used alkaline batteries rather than lithium-ion or zinc-carbon varieties as these provide more reliable power output over time.

Also, keep in mind that many models require multiple sets of batteries so check your user manual for exact specifications before purchasing replacements.

Finally, if you’re unsure about anything during this troubleshooting process don’t hesitate to contact a Kohler technician for professional assistance with resetting your touchless toilet battery correctly.

Methods for Cleaning and Maintenance of a Touchless Kholer Toilet:

Cleaning and maintenance of a touchless Kohler toilet are essential for keeping it in good working order.

Regular cleaning will help to reduce the risk of any problems developing over time, especially with regard to the sensitive electronic components which are used in these toilets.

The following methods can be employed for cleaning and maintaining your Kohler touchless toilet:

Use an appropriate cleaner

Firstly, you should use an appropriate cleaner on the exterior surfaces of your toilet – preferably a mild detergent and warm water solution.

This should remove any dust or dirt from its surface as well as any smudges that may have been left behind by previous users. Make sure to thoroughly rinse off all residue before drying with a clean cloth.

Keep the electrical parts inside the tank dry

Secondly, it’s important to keep the electrical parts inside the tank dry – this means not using abrasive cleaners or scrubbing brushes when cleaning the lid and bowl area, as these could easily cause damage to delicate components such as circuit boards or sensors.

Instead, use an air duster spray or compressed air canister regularly – this helps dislodge debris stuck near sensitive areas without risking damage.

Check on your touchless Kohler toilet’s batteries:

Finally, remember to check on your touchless Kohler toilet’s batteries at least once every 3 months – if they’re running low then replace them straight away so that you don’t run into issues further down the line due to power failure!

If possible also perform regular calibration tests which involve pressing certain buttons within a certain sequence; refer back to your user manual for more information about this process

Troubleshooting Tips for Fixing Common Issues with Kohler Touchless Toilets:

Kohler touchless toilets have revolutionized the toilet experience, providing users with numerous features and functions to ensure a more comfortable and hygienic bathroom experience.

However, like any device, they can suffer from common issues that require troubleshooting. Here are some tips on how to fix common issues with Kohler touchless toilets:

Enough water pressure:

First off is making sure your toilet has enough water pressure in order for it to work properly.

If not, make sure you adjust the valve settings so that there is adequate pressure.

Also check for any blockages or leaks in the plumbing system as these will also affect efficiency of the toilet’s operation.

Clogging due to an accumulation of debris:

Another issue commonly encountered when using a Kohler touchless toilet is clogging due to an accumulation of debris or items being flushed down into the drainpipe by mistake.


To resolve this issue, you should run hot water through pipes regularly and use appropriate cleaning solutions if necessary (e.g., vinegar).

Additionally, be careful about what gets flushed down your Kohler touchless toilet – only approved items such as human waste and paper products should go down it!

All components are securely attached:

Finally, ensure all components related to your Kohler Touchless Toilet are securely attached according to manufacturer instructions – loose parts could interfere with its performance over time!

It’s also important to clean areas around sensors periodically including wiping away fingerprints & dust which may build up over time causing sensor malfunctions&errors while flushing/filling cycles occur at random times rather than when expected!

Kohler Touchless Toilet Beeps 3 Times:

When troubleshooting a Kohler Touchless Toilet, it is important to note that the toilet may beep three times when the actuator wheel fails to rotate completely. This usually signals low batteries, so it should be checked first. If the battery level is low, replace or recharge them as needed.

In some cases, if there are no problems with the battery levels and the toilet continues to make three beeps after flushing, then one of two possible problems could exist: either something has affected its rotation or there is an issue with its sensor system.

It is advisable to check for any blockages in front of or behind the actuator wheel that might impede movement during flush attempts.

In addition, ensure that nothing has come into contact with its sensors which will prevent proper functioning – this can include items such as long hair from pets or bathroom rugs blocking its path.

If these steps do not correct your issues and you continue hearing three beeps each time you attempt a flush cycle on your Kohler Touchless Toilet then additional technical assistance may need to be sought out in order to address any deeper issues such as faulty wiring/circuitry related repairs.

Where is the sensor on a Kohler toilet?

When it comes to troubleshooting Kohler touchless toilets, one of the first steps is determining where the sensor is located.

On Kohler toilets, the sensor is typically located in the top-right corner of the tank lid or near a small hole at the back of an uninterrupted wave design.

The location should be clearly indicated with a sticker containing instructions on how to reset and adjust settings.

If you can’t find your toilet’s sensor using either of these locations, then check inside your tank for any potential obstructions that may be disrupting its function.

If this doesn’t solve your issue, it’s likely that your toilet needs servicing and repair work from an experienced technician.

It’s also important to make sure that there are no other objects like hand towels or bathroom products nearby that could interfere with its activation range.

Another factor to consider when troubleshooting a Kohler touchless toilet is whether or not it was installed correctly according to manufacturer specifications — if not, then this could be causing problems as well.

Ultimately, proper installation along with regular maintenance will help prevent issues from arising in the future and ensure optimal performance from your Kohler touchless toilet going forward!

My Kohler touchless toilet won’t flush:

If your Kohler touchless toilet won’t flush, the first thing to check is the power supply. Make sure that the battery pack is securely inserted into its holder and that all wires are connected properly. If there’s no power, replace or recharge the batteries as necessary.

The second issue to look at is the sensor.

It may be blocked by an object in front of it or not aligned correctly with the flush valve lever arm assembly.

To test if this could be a problem, try manually pressing down on the lever arm while standing near (but not directly in front of)the sensor – if it flushes you know your alignment needs adjusting.

Everything inside your tank is operating correctly:

Finally, make sure everything inside your tank is operating correctly – from water level to float assembly settings – any disruption can prevent a proper flush cycle from occurring even when all other components work flawlessly!

Adjust these parts as necessary for optimal performance and always refer back to your instruction manual for further guidance if needed.

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